A guide to digital marketing for contractor companies digital marketing for contractor companies

Whether you’re in plumbing, HVAC or any local business you’re in, it’s important to know the basics of digital marketing for your contractor business if you’re going to take on the local market… or perhaps the global market? 

The days are over when you could live off of referrals, or simple word of mouth. Digital marketing – unfortunately is the next big thing that many people are going to have to learn to use. But it’s ok, don’t be scared as it’s really not that complicated. 

A guide to digital marketing for contractor companies a guide to digital marketing for contractor companies

From simple adjustments of your company, to complete brand and business redevelopment, it’s good to know what you’re doing. And even if you’re in a comfortable place in your business, it’s still good to know this information for when the time comes when you wanna improve. 

Whether you just started, or are looking to expand your contractor company, we got the sauce that will make your business stay flavorful. 

  • Develop your online brand
  • Gather local leads
  • Dominate The Market
  • Create Multiple Growth Channels
  • Maximizing Your Returns
Creating a website that actually brings in leads website design for contractors

Creating a Website That Actually Brings in Leads

Website design for contractors should be represented as the engine of your car, or your business. For the majority of contractors, it’s the foundation of their lead generating machine, and you want your engine to run perfectly. 

Important Website Aspects Every Local Contractor Company Needs

Your website needs components, or pages to run at its fullest potential. Your website should include a home page, service pages, a portfolio, contact information, and location pages. Each page must be designed to guide visitors toward contact. 

Optimizing for Your Service Pages

Make sure to create service pages for every service that you have. I know it might be a lot at first, but don’t overcomplicate it. Every page you have is a new potential client. Here are a few simple steps to optimize your website services pages: 

  • Service descriptions
  • Benefits and selling points
  • Images of work
  • Calls-to-action (CTAs)
  • Customer testimonials

Creating Local Landing Pages

Local landing pages are the crown jewels to gathering new leads, or even potential clients. 

Each local landing page that you build, the more range you can cover throughout your city or state through keyword rankings. Such as, one of your landing pages can rank for [ex. Boston, New York] while another could rank for [ex. Quincy, New York]. 

  • Service area details
  • Community information
  • Customer testimonials
  • Area offers
  • Google Maps

Making Your Mobile Design Flow

Most websites are non-viewable on a mobile phone, and that’s a problem. 

With the world constantly fighting for attention, companies, especially local service companies should be able to have their website and content viewable from their mobile devices no matter what. 

Technical SEO Optimizations to Keep in Mind

Technical Optimizations are pretty important when it comes to ranking your website against the rest. If your website is not properly structured, it can mean make or break for your local business. 

  • URL structure
  • Meta titles and descriptions
  • Alt text for images
  • Schema markup
  • Internal linking
  • Loading speeds
Make local seo easy for your contractor business make local seo easy for your contractor business

Make Local SEO Easy for Your Contractor Business

Local SEO is a crucial piece of your contracting business. Remember the engine? 

Local is like the pistons that help your engine to run to its fullest potential. (Pistons convert air and heat into work, aka… leads into clients). To optimize local SEO, you need to cover as much area as possible, or.. Take as much air in as possible. 

This can include: 

  • Local Keywords
  • Local Citations
  • Press Releases (PR)
  • Google My Business (Google Maps)
  • Review Count

Optimizing Your GMB (Google Business Profile) Account

Your Google Business Profile is an important part of the optimization process. It’s like your storefront for the internet. 

When you see the ford logo, you think it’s reliable, correct?(most of the time)… Same with your local service company. If you can represent yourself professionally, it can heavily increase your lead and scale production. 

  • Use your business name, address, and phone number
  • Select your category
  • Add categories that describe offerings
  • Write a description
  • Upload photos of work and team
  • Maintain hours
  • Respond to reviews
  • Make weekly posts

Local Keyword Strategy

Local keyword strategies are simple as long as you follow these simple rules: 

  • Service keywords (e.g., “plumbing repair”)
  • Location terms (e.g., “[City Name] HVAC contractor”)
  • Near-me searches (e.g., “electricians near me”)
  • Questions (e.g., “how to fix AC in [Location]”)

Building Citations and Directory Links for Local Relevance

Building Citations is the new fad of getting your name out there.

Instead of building giant billboards with the worst ads known to man, you have citations: simple, yet to the point mini ads for people to click and go to your site. Have you ever gone onto yelp or Angie’s list? Those are the most simple forms of citations. 

  • Maintain NAP (Name, Address, Phone) information
  • Use URL formatting
  • Include categories
  • Add descriptions
  • Upload photos and service information

Make a System to Keep Track of Your Reviews

This system can change however you please, just make sure you’re able to keep track of them. Google reviews can do this for you if you receive reviews through that, but other ways are manual reviews such as forms, QR submissions, or anything you can think of. 

  • Create a review request process
  • Use QR codes for submission
  • Respond to reviews
  • Monitor platforms
  • Address concerns
  • Show reviews on your website
Contractor content marketing that works contractor content marketing that works

Contractor Content Marketing That Works

Content marketing is very much just designing content for your marketing goals. 

If you’re looking to teach people what you do, create content based around that, BUT MAKE SURE IT WORKS. Always always watch how people react to your content, and adjust accordingly. 

Content About the Areas Your Service

If you’re a landscaping company, don’t teach people how to unclog their sink. Create content that is based around what you do, and stay consistent. If you live in a rainy city, and you work with gutters, teach people how to make sure their gutters can drain properly and safely etc. 

  • Create guides about home service issues
  • Write content that connects with homeowners
  • Include project showcases with descriptions
  • Address questions about your service area

Creating Blog Topics That Actually Bring Local Leads

Blogs need to be informational, yet engaging; and make sure that your content actually has relevance. 

Imagine reading a blog about donuts and it’s about how hot dogs are poisonous. The more engaging, and the more you’re able to resonate with your audience, the better your blogs will perform. 

  • Guides for home maintenance
  • Cost guides for services
  • Maintenance tips
  • Repair advice
  • Project resources

Seasonality Calendar to Help You Keep Track

Seasonal calendars can help you keep track of where your leads are coming from, why, and even when you should push or pull back on your marketing. 

Such as: presidential elections. Seasonal calendars can also help you to organize your content based around the seasons. If you’re a contractor who works with outdoor plumbing, maybe you could write about the effects of the snow and how to prevent the negatives. 

  • Spring maintenance guides
  • Summer home tips
  • Fall weatherization advice
  • Winter service information
  • Local event coverage

Making a Guide for Your Visual Content

You know how they say a picture can say a million words? So, can your project photos. 45% of people base their decision to use your service by your project photos. 

If you haven’t done a job that a client is looking for, why would they hire you? How would they even know you do the service they are inquiring about? Would you put $10 million on red? (don’t answer that.)

Use these types of visual content ideas to help you get more conversions!

  • Project photos
  • Before-after comparisons
  • Team photos and content
  • Infographics explaining problems and solutions
  • Video tutorials

Have All of Your Paid Marketing Channels Set-up

There are many ways to play the game of Paid Marketing. Start with Google Advertising. There’s enough information out there to give you a very general idea of how to begin, however there is no immediate answer to paid marketing. 

It’s all about applying, testing, and adjusting accordingly. Here are other options for paid media that you can use for your home service business: 

Google Local Service Ads (LSAds)

Local Service Ads (LSA) provide advantages for contractors:

  • Display the “Google Guaranteed” badge
  • Pay-per-lead rather than pay-per-click
  • Appear at the top of search results
  • Allow for lead dispute if invalid
  • Require background checks and licensing verification

Set-up Your Paid Media Campaign Structure

Structure your Google Ads campaigns to keep it simple

  • Create ad groups for each service
  • Target 2-3 phrase match keywords per group
  • Include 10-15 exact match keywords
  • Avoid broad match keywords
  • Set up location targeting with “presence” only
  • Implement negative keywords to prevent waste

Note: if you do not feel comfortable doing manual CPC, you can use a max click bid-type to simplify your account even more.

Maximizing Your Facebook Ad Strategy

While Facebook ads work for brand awareness, you can still target the bottom of the funnel effectively without breaking the bank. 

Here are some Facebook/Meta Ad strategies you can apply to your own campaign.

  • Create audiences based on website visitors
  • Target homeowners in your area
  • Use before/after project photos in ads
  • Create video content showing you and your guys on the job
  • Focus on awareness campaigns

Know Where Your Budget is Going

Manage your advertising budget:

  • Start with manual bidding for total control (takes time)
  • Set daily budgets based on profits
  • Create landing pages for each ad group theme in Google Ads
  • Track cost per lead across ALL platforms
  • Pay attention to important metrics such as Impressions Top % on phrase or exact match keyword variants of your money making keywords

Keeping everything dumb simple when it comes to Paid Media (PPC) is the best way to manage your accounts. Not everything has to be so confusing that it feels like a maze of leaking pipes waiting to burst!

Creating a lead generation system to follow creating a lead generation system to follow

Creating a Lead Generation System to Follow

Your website isn’t just for show, it’s here to make you money. So, why not supe it up into the lead generation machine it’s meant to be? Here are some ways you can help website visitors into becoming a lead.

Optimizing Your Website Form

  • Keep your lead forms short
  • Include important fields like: phone number, name, city, service, email, and more information.
  • Place forms on service pages
  • Add click-to-call buttons
  • Use multi-step forms for services
  • Include emergency options

Apply Call Tracking

Phone calls are one of the most important things to track for lead generation ESPECIALLY for paid media. Here are some benefits of using call tracking software like Call Tracking Metric

  • Install number insertion
  • Record calls for quality
  • Track call sources
  • Monitor peak times
  • Analyze conversion rates
  • Set up missed call alerts

Judge the Quality of Your Leads

Keep track of how qualified the leads that are coming in by doing these tasks below.

  • Create a qualification checklist
  • Train staff on lead handling
  • Document source information
  • Score leads based on value
  • Prioritize emergency requests
  • Track rates by source

Have an Automated System to Remind You to Follow-up

  • Send confirmation emails
  • Create appointment reminders
  • Set-up quote follow-ups
  • Send automatic review requests
  • Schedule reminders for maintenance
  • Keep track client’s history

Remember that every point in your lead generation system should reflect your brand while making it easy for customers to take the next step. Regular testing and optimization ensures improvement in lead quality and conversion rates.

Ways to Keep Track of Your Marketing Performance

Why keep track of your marketing performance you may be asking? As a local contractor you may already have too much on your plate, but the great thing is, most of these tracking methods are a one time and done system. 

Here is the general overview of the metrics you should be paying attention to and how to track them.

Key Metrics to Track

  • Cost per lead per channel.
  • Lead to paying job ratio.
  • Cost per customer (lead).
  • Traffic acquisition. 
  • Conversion rate/count of phone calls.
  • Form submission numbers.
  • Engagement and lead counts from social media.

Ways to Measure Your ROI or MER

  • Separate tracking for each one of your marketing channels (Google Ads, SEO, Etc..).
  • Keep track of which service is giving you the best CPA (cost-per-acquisition).
  • If your niche allows it, you can track LTV (life-time-value) of your clients.
  • Tracking your spend to revenue (ROI)
  • Seasonal changes such as slowing down in the winter seasons.
  • Not very common for contractors, but keeping track of repeat customers.

Using Your Data to Optimize Your Marketing Campaign

Make sure to use all your data so you can improve on these aspects of your marketing campaigns.

  • A/B test landing pages.
  • Performance based on your ad spend.
  • Optimize on-page keywords on your website.
  • Change up your CTA placements.
  • Update content based on user signals according to the data on GA4.

Using Reporting Systems to Stay Ahead

Here are the reporting systems that we recommend.

  • Google Analytics 4 for website performance
  • Call tracking metrics for phone calls.
  • CRM system like GoHighLevel for managing leads.
  • In-platform social media analytics like X.
  • GoHighLevels review management tool.
  • Ahrefs for Competitor analysis.

Use these tools to gain insights to make improvements for your home service business. Being able to see the overall picture of your marketing efforts gets you going in the right path of success for your service business!

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